Shipping policy
qitre Orlando Shipping Policy
Last Updated: Aug 19, 2024
Welcome to qitre Orlando! We are delighted to offer you unique and carefully curated items. Please review our shipping policy to ensure a smooth shopping experience.
1. Order Processing Time
- Processing Time: Orders are processed within 2-7 days (excluding weekends and holidays) after receiving your order confirmation email.
- Order Confirmation: You will receive another notification when your order has shipped.
2. Shipping Rates & Delivery
- Shipping Rates:
- $7.99 for standard shipping.
- $10.99 for express shipping.
- For International Shipping, please contact us at +1 (321) 917-4438 for assistance or email us at [email protected].
3. Shipping Methods
We use trusted carriers such as UPS to deliver your orders. You will have the option to select your preferred shipping method during checkout.
4. International Shipping
- Please contact us at +1 (321) 917-4438 for assistance or email us at [email protected].
5. Shipping Address
- Accuracy: Please ensure that your shipping address is correct and complete. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
- P.O. Boxes: We do not ship to P.O. Boxes. Please provide a physical address for delivery.
6. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the link provided in the email or on our website under the “Track My Order” section.
7. Lost or Damaged Packages
- Lost Packages: If your package is lost in transit, please contact us at +1 (321) 917-4438 for assistance or email us at [email protected], and we will assist you in locating your order.
- Damaged Packages: If your package arrives damaged, please contact us immediately with photos of the damage. We will work with you to resolve the issue.
8. Delivery Issues
If your order has been marked as delivered but you have not received it, please check with neighbors, family members, or contact your local postal service. If the issue persists, please reach out to us for further assistance.
9. Shipping Restrictions
We are unable to ship to certain restricted areas. If your location falls under this category, we will notify you promptly and issue a full refund.
10. Contact Us
For any questions regarding shipping, please contact us at:
- Email: [email protected]
- Phone: +1 (321) 917-4438
- Business Hours: Monday-Saturday 11-6pm Eastern Daylight Time
Thank you for shopping with qitre Orlando! We value your business and look forward to serving you again.
